In the 10 years that we have been delivering successful software projects, we have found that there is no single process that fits all clients. We don't believe in fitting you into a mould. The most import factor is to consider your business goals and structure the engagement to best suit your needs. The proactive guidance, development and support we provide ensures that your website or application delivers the outcomes your business requires not just today, but for years to come. We have successfully delivered software systems across numerous industries. Below is an overview of how a project normally unfolds:


Preliminary Discussion

After an initial enquiry, ideally, we prefer to meet face‐to‐face or over video call, establish what it is you need and discuss your requirements in detail. We will then produce a full proposal and should then be able to provide a ballpark quotation to give you a rough idea of costs.


Requirement Gathering

The next step is to understand the technical requirements of this project. Every piece of software-whether it's an app, software or website redesign or new feature-needs to solve a customer problem. Once your basic requirements are clear development team can start to scope out technical requirements, testing terms, and decide on a technology stack. This phase is also where you might start sprint planning or break down large tasks into more actionable steps.


Design & Prototype

With the requirements in place, it's time to start designing what this software will look like and how it will function. We're not talking about aesthetics here, but functionality and flow. At this stage our development team validates the idea and gets feedback from the client.



With everyone onboard with the software's proposed functionality and design, it's time to build it according to the requirements and SOW. The goal here is to stick to the SOW, avoid scope creep, and build clean, efficient software.



As our team is developing the software, we will most likely be simultaneously testing, tracking, and fixing bugs. However, once the features are complete and the product is deemed ready to go, we will do another round of more in-depth testing. This could mean releasing the product to a small group of beta testers or using UX tools to track how users interact with it.



With the heavy lifting (and coding) out of the way, it's time to launch the software to all the users. What we're talking about here is pushing the code into production. Not coming up with and implementing a go-to-market strategy (that's more up to your sales and marketing teams).


Maintenance and Updates

Requirements and customer needs are always evolving. And as people begin to use your software, they'll undoubtedly find bugs, request new features, and ask for more or different functionality. Project launch doesn't mean the end of our commitment to you. We can provide support contract with an SLA‐based help desk, so that any problems you encounter during operational use can be diagnosed and resolved quickly. We can also provide hosting services and server maintenance.

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